REFUND POLICY
Effective Date: August 19, 2025
At Born On Purpose Clothing Company, we want you to love your purchase and wear it with purpose. If for any reason you are not fully satisfied, our Refund Policy outlines your options for returns, exchanges, and refunds.
1. Returns and Exchanges
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We accept returns and exchanges within 30 days of delivery.
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Items must be unworn, unwashed, and in their original condition with tags attached.
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Customers are responsible for return shipping costs unless the product was defective or an error occurred on our part.
2. Refunds
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Once your return is received and inspected, we will notify you of approval or rejection of your refund.
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If approved, your refund will be processed back to your original payment method within 5–10 business days.
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Shipping costs are non-refundable.
3. Non-Returnable/Non-Refundable Items
Certain items are not eligible for return or refund, including:
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Gift cards
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Sale or clearance items marked Final Sale
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Customized or limited-edition products
4. Damaged or Defective Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at info@bornonpurposeproject.org with your order number and photos. We will make it right with an exchange or replacement at no cost to you.
5. Late or Missing Refunds
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If you haven’t received your refund within 10 business days, please first check your bank or credit card company.
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Processing times vary depending on your financial institution.
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If you’ve done this and still haven’t received your refund, contact us at info@bornonpurposeproject.org.
6. How to Start a Return
To begin the return process, please email us at info@bornonpurposeproject.org with your order number and reason for return. We will provide instructions for sending your item back.
7. Contact Us
If you have any questions about this Refund Policy, please reach out:
Born On Purpose Clothing Company
4850 N State Road 7, G-111, Lauderdale Lakes, FL 33319
Email: info@bornonpurposeproject.org
Phone: 954-701-5164